Neville

All orders will be shipped within 1-2 days and packed as safely as possible. I do not accept returns but am confident you will not want to return your Ginklet :-)

On the very rare occasion the piece is damaged in transit, send me an email with photos and we can discuss this further. I do not take responsibility for damages in transit as I cannot control that, however I always look to help my customers if and where I can.